Raw log data generated by the media player may be logged when streaming content through the Video Support Player. The primary purpose of this raw log data is to allow in-depth troubleshooting by our Technical Customer Support personnel.
Generating log data may cause performance issues. Clear log data to ensure optimal performance.
Gather and display player log data by clicking View Logs during playback. Clear logged data by clicking Clear Logs.
Raw player log data is supported by all media players. However, it is unsupported when streaming via HTTP Progressive Download.
Raw player log data is specific to the media player used to play back the stream. The type of information logged may vary between media player types and versions.
Sample raw log data generated by JW Player 6 is shown below.
{
"bandwidth" : 154939018,
"buffersize" : 0.167,
"bitrate" : 2592350,
"isLive" : false,
"isEncrypted" : false,
"droppedFrames" : 0,
"player" : 2,
"stream" : 1
},
"rawlogs" : {
"15-04-21 17:24:47 PM" : {
"levelIndex" : 2,
"currentLevel" : "3 of 4 (703kbps, 1280px)",
"width" : 640,
"segment" : {
"bitrate" : 2592350,
"size" : 25874816,
"duration" : 9.981,
"start" : 20,
"loadTime" : 0.167,
"index" : 2,
"discontinuity" : 0,
"httpStatus" : 200,
"encryption" : false,
"type" : "TS",
"bandwidth" : 154939018
},
"droppedFrames" : 0,
"type" : "VOD",
"bandwidth" : 71317972
},
"15-04-21 17:24:46 PM" : {
"levelIndex" : 2,
"currentLevel" : "3 of 4 (703kbps, 1280px)",
"width" : 640,
"segment" : {
"bitrate" : 2592350,
"size" : 25874816,
"duration" : 9.981,
"start" : 20,
"loadTime" : 0.167,
"index" : 2,
"discontinuity" : 0,
"httpStatus" : 200,
"encryption" : false,
"type" : "TS",
"bandwidth" : 154939018
},
"droppedFrames" : 0,
"type" : "VOD",
"bandwidth" : 71317972
}
}
Edgecast CDN