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5xx Errors Report

Applies To:
HTTP LargeThis platform has been optimized to cache and deliver static content (e.g., HTML, CSS, JavaScript, ISO, multimedia, and software downloads, etc.) over HTTP or HTTPS.
HTTP SmallLegacy. If you are currently serving traffic over this platform, then you may continue to do so. However, we recommend that you serve your traffic over our more robust HTTP Large platform.
ADNThe Application Delivery Network platform has been optimized to deliver dynamic content (e.g., login credentials, account information, etc.) over HTTP or HTTPS. Typically, user-specific and database-driven content are served over this platform.
AnalyticsThis product provides a variety of reports that range from basic CDN usage statistics to real-time data to in-depth trend analysis on key metrics. This suite consists of the following modules: Core, Custom, Advanced Content Analytics, Real-Time Statistics, and Edge Performance Analytics. - Edge Performance Analytics

The 5xx Errors report contains a bar graph that allows you to view the top 10 requests that resulted in a response code in the 500 range.

Typically, a 5xx response code occurs when a request is denied as a result of a server error. In CDN usage, the vast majority of response codes in the 500 range are generated from a customer origin server and proxied through an edge server to the HTTP client.

For each asset in the bar graph, you can get a quick sense of how many requests resulted in a 5xx response code by comparing the color-coded portions of the bar corresponding to it. The yellow portion of the bar indicates all of the requests that returned a 5xx response code for that asset. The remaining red portion represents the requests that returned a different response code for that asset.

The data that was used to generate the graph is displayed directly below it.

View a description for each of these metrics.

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