Rate Rules

A rate rule restricts the flow of site traffic with the intention of:

• Diverting malicious or inadvertent DDoS traffic.
• Preventing a customer origin server from being overloaded.

Requests that exceed the rate limit may be dropped, redirected to another URL, or sent a custom response. The type of enforcement action that will take place is determined by the Security Application Manager configuration that leverages it.

How Does It Work?

A rate rule restricts the rate of traffic that may be directed to one or more web sites. HTTP/HTTPS requests that exceed a rate rule will not be honored.

Key information:

• A rate rule may be applied to all requests, unique clients, or unique user agentsRefers to software that acts on behalf of a user. For example, a web browser (e.g., FireFox, Chrome, and Internet Explorer) is a user agent. A web browser will make HTTP/HTTPS requests based on user actions (e.g., requesting a web site or clicking a link)..

  

• A Security Application Manager configuration determines the set of requests to which this rate rule will be applied. Use condition groups to define one or more additional prerequisites (e.g., URL or user agent) that a request must meet before it will count towards the rate limit.

  If one or more condition group(s) have been defined, then the request must also satisfy all of the conditions defined within at least one condition group.

• A rate rule does not take into account whether content needs to be requested from an origin server or if a cached version may be served directly from our network.
• A rate rule always runs in production mode.

• A rate rule is enforced by each edge server according to the approximate number of requests that it receives over the specified time interval (e.g., 1 second, 10 seconds, or 1 minute).

  Requests from a single client may be load balanced to different edge servers based on the requested URL.

• WAF does not perform further evaluation of a request once enforcement is triggered.

  We recommend that you limit your use of the Alert Only enforcement to the shortest amount of time necessary to validate changes to your configuration.

Configuration

Setting up a rate rule involves determining how requests are grouped and a rate limit. You may also specify additional criteria to identify the set of requests to which this rate rule will be applied.

Category	Description
Source	Apply a rate limit: Indiscriminately across all requests. To each unique client that exceeds the defined rate limit. A unique client may be identified by its user agent and/or IP address.
Rate Limit	Define a maximum request rate before a predefined action is triggered.
Condition Group	A request counts towards a rate limit when it satisfies all of the following criteria: A Security Application Manager configuration's hostname and URL path match conditions. If one or more condition group(s) have been defined, then the request must also satisfy all of the conditions defined within at least one condition group. Each condition identifies the type of requests that are eligible for rate limiting by URL path, request headers, IP address, file extension, and/or request method.
Action	A Security Application Manager configuration determines the type of action that will be applied to requests that exceed the above rate limit.

Source

Rate limiting may be applied across all requests or to each unique client. Define this behavior from within the Apply rate limit to option. The available modes are described below.

Mode	Description
Any request	Indicates that all requests will count towards the rate limit. Once the specified rate limit is exceeded, it will be enforced without taking into consideration which client submitted the request. This mode is not recommended when there are malicious clients that are spoofing legitimate traffic. This type of configuration may potentially lead to a situation where spoofed traffic is honored while legitimate traffic is rate limited.
IP address	Indicates that the requests from each unique client, as determined by its IP address, will be tracked. The specified rate limit will only be enforced on the clients that exceed it.
IP address and user agent	Indicates that the requests from each unique client, as determined by each unique combination of IP address and user agentRefers to software that acts on behalf of a user. For example, a web browser (e.g., FireFox, Chrome, and Internet Explorer) is a user agent. A web browser will make HTTP/HTTPS requests based on user actions (e.g., requesting a web site or clicking a link). (e.g., web browser), will be tracked. The specified rate limit will only be enforced on the clients that exceed it. All requests from a specific IP address that contain a blank or missing User-Agent header will be treated as a single client.

Rate Limit

The maximum rate at which requests will be honored before a predefined action is applied to it is known as the rate limit. A rate limit defines the number of requests over a given time period (e.g., 5 seconds, 10 seconds, or 1 minute). Define the desired rate limit via the Rate limit option.

Key information:

• The source that will be rate limited should be taken into account when defining a rate limit.

  A rate limit that applies across all requests should be significantly larger than a rate limit that applies to unique clients.

• The specified rate limit is enforced on each edge server based on the number of requests that it receives.

  • Typically, a single edge server will handle all requests directed to a POP for a specific URL.

    If the volume of requests to the above edge server exceeds capacity, then requests will be load balanced to an additional edge server.

    Example

    All requests within the Los Angeles area for the following image will be handled by a single edge server in a Los Angeles POP:

    https://cdn.example.com/marketing/logo.png

  • If rate limiting is being applied to unique clients, then it is important to note that requests from a single client may be load balanced to different edge servers based on the requested URL.

    Example

    A request for a web page may result in 50 subsequent requests for its supporting files (e.g., CSS, JS, and images). Although a single client is requesting all 50 of these assets, these requests may be load balanced across anywhere from 1 to 50 different edge servers in a single POP.

Condition Group

A condition group defines one or more prerequisites that must be met before a request will count towards the rate limit.

A request will only count towards the rate limit when it satisfies the host and URL path match conditions defined within a Security Application Manager configuration. Additionally, if one or more condition group(s) have been defined, then the request must also satisfy all of the conditions defined within at least one condition group.

The types of prerequisites that may be defined are described below.

Type	Description
File extension	A request will count towards the rate limit when the filename of the requested content contains a file extension that matches a value defined in the Value(s) option. Syntax: .FileExtension Example: .htm
IP address	A request will count towards the rate limit when its IP address matches a value defined in the Value(s) option. Make sure to use standard IPv4 and CIDR notation. Specify a subnet by appending a slash (/) and the desired bit-length of the prefix (e.g., 11.22.33.0/22).
Request header	A request will count towards the rate limit when the value corresponding to the specified request header is an exact case-sensitive match for the one defined in the Value(s) option. This condition supports the following request headers: Host User-Agent Referer Host A request will count towards the rate limit when its Host header matches the specified hostname or IP address. Syntax: Host Host:Port Key information: The entire Host header value will be compared against the specified value. The CDN only accepts HTTP/HTTPS requests on standard ports (i.e., 80 and 443). Typically, a Host request header does not include port information for standard ports. However, the requesting user agent defines the Host request header submitted to the CDN. For the purpose of this comparison, the hostname defined by this match condition will not be resolved to an IP address. For the purpose of this comparison, a customer origin's HTTP Host Header option is irrelevant. User-Agent A request will count towards the rate limit when its User-Agent header matches the specified user agent. The request's user agent must be an exact match to the specified value. User agent strings typically vary by type and version. Specify a blank value to match with requests that have a blank or missing User-Agent header. Referer A request will count towards the rate limit when its Referer header matches the specified referrer. The request's referrer must be an exact match to the specified value.
Request method	A request will count towards the rate limit when the request's HTTP method matches a value defined in the Value(s) option. Valid values are: GET | POST | PUT | HEAD | DELETE | OPTIONS
Request URL path	A request will count towards the rate limit when its request URL contains a relative path that matches a value defined in the Value(s) option. For the purposes of this option, specify a URL path pattern that starts directly after the hostname. Do not include a protocol or a hostname. Sample values: /marketing /800001/mycustomerorigin This type of match condition requires a Host condition within the same condition group. Syntax: /path/asset Example: /marketing/brochures/widget.htm A partial match does not count towards the rate limit. For example, given the above sample configuration, the following request would not count towards the rate limit: http://cdn.example.com/marketing/brochures/widget.html.

Key information:

• A single condition group may contain multiple conditions.
• You may define multiple condition groups.
• All conditions are case-sensitive.

• A request will count towards the rate limit when it satisfies both of the following conditions:

  • A Security Application Manager configuration's hostname and URL path conditions.
  • Condition Groups: If one or more condition group(s) have been defined, then the request must also satisfy all of the conditions defined within at least one condition group.

• Each condition must contain a value through which requests will be identified.

  • Regular expressions or wildcards may not be used to identify requests.
  • Blank values are not allowed.
  • Specify each desired value on its own separate line.

• Ensure that your rate limiting configuration complies the following limits:

  Type	Limit
  Condition groups per rate rule	5
  Conditions per condition group	5
  # of values per conditionThis limit only applies when the Type option for a condition is set to "Multiple Match."	IP Address: 200 All Other Conditions: 100

Multiple Rate Rules

You may define multiple rate rules within a Security Application Manager configuration. This type of setup provides greater control when determining how requests will be rate limited.

Common use cases for multiple rules:

• Define site-specific rules.
• Define rules based on traffic profiles.
• Define rules that track abnormal traffic patterns.

Rule Order

The order in which rules are listed is critical, since it determines which rule will be applied to a request.

It is recommended to order rules according to how they identify requests. Stricter rules that identify requests using multiple conditions should be placed closer to the top of the list, while catch-all rules should be placed closer to the bottom. This ensures that rules are applied to requests as intended.

Key information:

• Rules are processed in the order in which they are listed (i.e., top to bottom) within a Security Application Manager configuration.

• Only the first rate rule that a request satisfies will be applied to it.

  Once a request satisfies a rate rule, all subsequent rate rules will be skipped.

• Reorder rules by dragging the rate rule's icon.

Rate Rule Administration

You may create, modify, and delete rate rules.

Key information:

• Administer rate rules from the Rate Rules page.

• Apply a rate rule to production traffic by adding it to a Security Application Manager configuration and then determining how it will be enforced. Multiple Security Application Manager configurations may use the same rate rule. Leverage this capability to tailor security screening by application or traffic profile.

  Before adding a rate rule to a Security Application Manager configuration, verify that the Security Application Manager configuration's hostname and URL path conditions do not conflict with your rate rule's conditions.

• It may take up to 2 minutes for an updated rate rule to be applied across our entire network.

To create a rate rule

1. Navigate to the Rate Rules page. How?From the main menu, navigate to More | Security | WAF Tier | Security Rule Manager | Rate Rules.

2. Click Add Rate Rule.
3. In the Rule name option, type the unique name by which this rate rule will be identified. This name should be sufficiently descriptive to identify it when setting up a Security Application Manager configuration.
4. In the Apply rate limit to option, indicate whether the rate limit should be applied across all requests or to each unique client.
5. In the Rate limit option, define the maximum rate at which requests may flow to your origin server(s). Define this rate by indicating the maximum number of requests for the selected time interval (e.g., 1 second, 30 seconds, 1 minute, etc.).

6. Optional. Create a condition group to identify the types of requests that qualify for rate limiting.

   1. Click the + New condition group label.
   2. Optional. Click on its label (e.g., Condition group 1) and then type a brief name that describes the purpose of the condition group.
   3. Select the condition (e.g., Condition 1) to view its properties.

   4. In the Match by option, select the method by which requests will be identified.

      If you set this option to Request header, then you should also select the desired request header from the Request header name option.

   5. Skip this step if you are matching by IP address. Otherwise, in the Match type option, determine whether the Value(s) option will contain one or more exact value(s) or a regular expression.

   6. Perform either of the following steps:

      • Multiple Exact Match: In the Value(s) option, type the value that must be satisfied before a request will count towards the rate rule. Repeat this step as needed. Place each desired value on a separate line.

        Use the Case sensitive option to determine whether a case-sensitive comparison will be performed.

      • Regex: In the Value(s) option, type the desired regular expression pattern.

   7. Choose whether this condition will be satisfied when a request matches or does not match a value defined in the Value(s) option.

      • Matches: Clear the Negative match option.
      • Does Not Match: Mark the Negative match option.

   8. Optional. Add another condition to the current condition group by clicking + New condition and then repeating steps iv - vii.

      If a condition group has been defined, then a request must satisfy all of the conditions within at least one condition group in order to be eligible for rate limiting.

   9. Optional. Create another condition group by following steps i - viii.

      Multiple condition groups provide the means for identifying different types of requests for the purpose of rate limiting.

7. Click Save.

To modify a rate rule

1. Navigate to the Rate Rules page. How?From the main menu, navigate to More | Security | WAF Tier | Security Rule Manager | Rate Rules.

2. Click on the desired rate rule.
3. Make the desired changes.
4. Click Save.

To delete a rate rule

You cannot delete a rate rule that is associated with a Security Application Manager configuration. Please either modify the Security Application Manager configuration to point to a different rate rule or delete that Security Application Manager configuration.

1. Check your Security Application Manager configurations to verify that the desired rate rule is not in use.

2. Navigate to the Rate Rules page. How?From the main menu, navigate to More | Security | WAF Tier | Security Rule Manager | Rate Rules.

3. Click Delete rate rule.
4. Type DELETE.
5. Click Delete.

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