Support Center

We offer a support center through which you may perform all of the following tasks:

• Create a support incident.
• Review and administer support incidents.

• View support incident statistics.

  

Accessing the Support Center

Use the following information to access our support center:

Support Center	Description
URL	https://edgecast.service-now.com/csc
User Name	MCC user name (i.e., email address)
Password	MCC password

If you are having trouble logging in to the support center, please try resetting your password using the recommended procedure.

More Information

• Reporting CDN Service Issues
• Finding and Viewing Incidents
• Incident Management
• Incident Workflow
• Incident Escalation
• Administering Support Center Access

Edgecast CDN